1. Delivery Method and Timing

• Email Delivery: All purchases from PSNCardsJA are delivered exclusively via email. There are no physical items to be shipped.

• Delivery Timeframe: After completing your purchase, your digital code will be delivered to the email address provided at checkout within 10 minutes to 24 hours. Orders placed outside of regular business hours may experience a slightly longer delivery time.

2. Order Confirmation

• Upon placing your order, you will receive an order confirmation email. Please ensure all information provided is accurate, as incorrect information may delay or prevent delivery.

3. Troubleshooting Delivery Issues

• Didn’t Receive Your Code? If you haven’t received your code within the stated timeframe, please:

  • Check your spam or junk folder.

  • Confirm the email address used at checkout.

• If the code is still not found, contact our support team at [support@psncardsja.com]. We’re here to help resolve any issues as quickly as possible.

4. Refunds and Cancellations

• Non-Refundable: Due to the digital nature of our products, all sales are final. Codes cannot be returned or exchanged.

• Mistaken Orders: In the event of an incorrect order, contact us immediately at [support@psncardsja.com]. We will do our best to assist within our policies.

5. Customer Support

• Our support team is available to assist with any order-related inquiries or issues. Please contact us via email at [support@psncardsja.com] or through our website’s contact form.